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POLICIES AND PROCEDURES
A DEPOSIT IS REQUIRED ON ALL FIRST TIME AND SAME DAY APPTS:
− Massage sessions are available by appointment only.
− The first appointment which includes history and assessment will last approximately 75 minutes.
− Appointments are available Monday-Friday from 10am - 6pm
− Saturdays from: 10:00 a.m. until 4:00 p.m.
Payments:
− Payment is due at the time of appointment in the form of cash, or website PayPal options only.
− If you have insurance, you must still pay at the time of your appointment. I will provide a receipt that you can
submit to your insurance company if these services are covered.
Fees:
− Range of Fees start at: $100.00 for (1) hour or $140.00 for one and a half (1 ½) hours.
− Fees are generally not increased more than once a year.
− Range of Fees does not reflect package deals, seasonal offerings or ongoing therapy series.
− Special offerings, packages, coupons and/or discounts cannot be combined or transferred.
Cancellations:
− If you need to cancel an appointment, please do so 24-48 hours in advance, otherwise a $50.00 cancellation fee will be charged.
*Three consecutive cancellations will prohibit future appointments*.
− Emergency cancellations will not be charged at the practitioner’s discretion.
Promptness:
− It is important that you are on time for all appointments. A certain amount of time is allotted for each patient’s visit. If you are late you will still be charged the full fee and the session will end at the time it was originally scheduled to end.
Professionalism:
− My profession complies with the code of ethics which is available upon request. I abide by the Standards of
Practice of the American Massage Therapy Association (www.amtamassage.org).
− I follow all statements within the ethical code and have strong beliefs that practitioners and their clients should not
engage in intimate social relationships.
− Personal and professional boundaries should be respected at all times.
− I perform services for which I am qualified, and when work is not in my scope of practice, the client will be referred
to the appropriate specialist.
− I keep accurate records and review charts before each session.
− Client’s records are kept secure and confidential.
− I respect all clients regardless of their age, gender, race, sexual orientation, religion, social economic status, body
type, political affiliation or state of health.
Client/Practitioner Expectations:
− Clients are expected to exhibit good hygiene and are asked to minimize the use of heavily scented perfume,
cologne, or personal products.
− The use of all phones or beepers are prohibited during massage session; except in special circumstances, agreed
upon beforehand by the massage therapist.
− Massage sessions may be terminated at anytime the massage therapist has reason to believe the client is
sexualizing the massage, using inappropriate or threatening language or behavior or disrespecting the practitioner
in any way.
− We will discuss information concerning the session before or after, however, it is advised against talking during the
session unless absolutely necessary.
− If clients have any questions or concerns, they should always ask for clarification from the therapist.
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404.556.6363
Sweet Earth Therapeutic Massage LLC
Myrna Lovell-Jones, LMT, CMT
Email: info@sweetearthmassage.com
www.sweetearthmassage.com
